Consumer Vulnerability as a Shared Experience: Tornado Recovery Process in Wright, Wyoming

Stacey Menzel Baker 1,

1Associate Professor of Marketing and Governor Geringer Scholar, Department of Management and Marketing, University of Wyoming.


David M. Hunt 2,

2Assistant Professor of Marketing, Department of Management and Marketing, University of Wyoming.


Terri L. Rittenburg 3

3Associate Professor of Marketing, Department of Management and Marketing, University of Wyoming.




Abstract

Natural disasters leave people vulnerable because of threats to health and safety and because of losses of lives, financial assets, and possessions valued for functional and symbolic purposes. This article explores vulnerability as a shared experience, examines how responses to individual and community vulnerability facilitate and impede the restoration of control, and shows how vulnerability can transform individuals and a community. The findings demonstrate that vulnerability can be experienced as a social process and as a state of flux and that individuals and social groups actively and constructively work to move themselves out of their vulnerable states. The article concludes with a discussion of implications for theory and for public policy.

Cited by

, , , . (2011) Post-disaster coping and recovery: The role of perceived changes in the retail facilities. Journal of Business Research
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CrossRef
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